Completed contest

FastCustomer site design

AaronDragushan needed a new web page design and created a contest on 99designs.

A winner was selected from 63 designs submitted by 10 freelance designers.

63
entries
10
designers
1
winner

One of the designers who made it happen

Winner - JVM
Great designer! Did what I needed and implemented all the changes I asked for.
- nikola.markovic.xd

How AaronDragushan started their web page design journey

Company name

FastCustomer

Overview

We want to change how customer service happens, because right now it's miserable!

You call the company, navigate to the department you want and then wait on hold while they play bad music or ads. We want to change it so you tell us who you want to talk to (eg. Verizon, in the billing dept) and we'll have them call you.

You can see it at http://www.fastcustomer.com/

Summary: Next time you need customer support, we'll have them call you.

(It's working, feel free to try it by the way!)

NOTE: Please don't wait until the end of the contest to submit your design, when there isn't time to work with you on it!

Tell us a bit about who you are and the people you reach

We think our target audience is probably adults over 25, especially women since they handle more customer service calls than men, according to our surveys.

Requirements

Colors: Whites and blues. Light feeling. No blacks or big "heavy" areas.

The site needs to convey:

* That it's safe to put your phone number in here. ("We don't share your number with anyone")

* That you can try it without talking to a real customer service person.

* That you should download our iPhone or Android app.

* That you should join our newsletter for updates from us.

Number of pages

1

Page descriptions

This is the Homepage of the site.

Includes:
1. Form for making a call
1.b. A way to say "make a test call" so people don't have to call an operator if they don't need one right now. (See attached image)

2. Links to Blog, About, Privacy, FAQ, Contact, Press

3. Our logo (can be smaller!) File is uploaded to 99Designs.

4. Logos from big companies our system works with: AT&T, Verizon, Bank of America, Visa, Mastercard, Comcast, Best Buy

5. Twitter button, and the Large format Facebook "likes" button (see attached screenshot)

6. An place to put mentions in the press. "Amazing concept, worth a try. -- New York Times" That sort of thing.

7. Possibly: a custom comic explaining what we do.

8. A line of text telling people "Your phone number is never shared."

Please note: It's not important to include all the text we have now explaining what we do. We'd prefer to explain it more visually, and make the site simpler.

Existing website

Example websites

We like: http://publishur.com/ (simplicity, cartoony feel)
We like: http://mint.com/ (another site that has to establish trust/credibility)
We like: http://www.skype.com/ (white+blue light feeling, but still professional)
We like: https://www.mailfinch.com/ (footer, colors)

Competitor: http://www.lucyphone.com/
Competitor: http://consumer.fonolo.com/

Silver package

US$795

Free features

  • Blind contest
  • Guaranteed
  • Fast-tracked

Deliverables

PSD
PDF
PNG
JPG

We've found some similar contests you might like

US$2,199
Loonatik design and distribute cool pyjama's and other sleepwear. Presently products are sold via Amazon...
design by simplest™ design by Anton Siribaddana design by Anton Siribaddana
172
entries
28
designers
£704
The audience is B2B, garages, car dealerships etc...
design by Technology Wisdom design by mkswebtech design by simplest™
58
entries
22
designers
US$2,699
Nectar produces the Nectar Bed, for better sleep.
design by Sol Ninja design by hermanplag design by pangeart
221
entries
63
designers
US$899
We manufacture dog beds. We sell to large retailers like Petco, Walmart, etc. We are not selling directly to the cons...
design by x_wong_x design by x_wong_x design by x_wong_x
213
entries
46
designers
€1,916
I am an international business lawyer based in Switzerland and Monaco. I advise individual and companies for their pr...
design by George Will design by Tommi K design by Tommi K
102
entries
38
designers
A$789
My client owns a cost reduction analysis company that performs this service for medium to large companies. Cost reduc...
design by Jasmin_VA design by Perfectionist. design by Perfectionist.
46
entries
14
designers

We saved a spot for your web page design contest.

Get started now
£1,204
Online casino...
design by Fenixo design by lakshmi.tammisetti99 design by lakshmi.tammisetti99
146
entries
38
designers
US$2,199
Products for quantitative portfolio managers, optimize portfolios, manage risk and advance re-balancing.
design by Anton Siribaddana design by Anton Siribaddana design by Anton Siribaddana
141
entries
26
designers
A$1,199
My Watt Power enables cyclists to compare their power output to other cyclists.
design by lards design by George Will design by lards
49
entries
21
designers
CA$2,019
Quebex is an online Bitcoin exchange that makes it easy to buy and sell bitcoins....
design by TheLionKing design by TheLionKing design by TheLionKing
218
entries
40
designers
€549
- Mobile Advertising on Smartphones and Tablets - Banner Advertising & Inapp Advertising - Mediabuying also Selling...
design by Jasmin_VA design by TMockus design by Gendesign
6
entries
6
designers
US$599
We sell luxurious, all-natural and organic skin care for women, ages 30 -65+...
design by AxilSolutions design by AxilSolutions design by Ramzan Qureshi
35
entries
14
designers