Great to work with! All edits were made as asked and done very quickly.
How Amitha07 started their illustration or graphics journey
Who are you known as?
What industry do you think your business is most related to?
Tell us a bit about who you are and the people you reach
We sell communications software, software that enables applications like facetime etc, the illustration is to show the multi touch points such as audio video etc that the customer of a site would have with the company's call center agent
What inspires you and how do you envision the design for your business?
1) I need a graphic that will describe the journey of the customer from when the customer starts to browse a website to the point where the customer reaches customer service care center and the multi point touch points of the customer with the customer care center (via phone, desktop, video conference, co-browsing, chat).
The graphic should also show how the customer information and context such as customer's browsing history (journey through the app that gets him to the contact center) is sent to the agent so that the agent can make decisions on how to best serve the customer.
The graphic should also show how the network changes - customer moves from desktop to mobile while talking to the agent.
1) I need a graphic that will describe the journey of the customer from when the customer starts to browse a website to the point where the customer reaches customer service care center and the multi point The theme is depicted in Picture1. You can imagine the flow as per picture 2. Picture2 is just a flow style, but all the elements of the illustration should be from Picture 1. I like the background device concept (greyed out) from Picture2.
Be creative, the graphic should show the journey. I'd prefer red and dark grey colors in the graphic
2)Need Picture3, Picture4, Picture5 graphic on the side of the illustration
3) See the final layout of the graphic - Picture6
4)I've uploaded another template for final layout. Please use it.